Your Trust Matters. Here’s How We Protect It.

Who we are

The African American Chamber of Commerce of the Hudson Valley, Inc. (“AACCHV,” “we,” “us”) supports Black-owned and minority-owned businesses across the Hudson Valley through membership, networking, education, funding resources, events and a public Business Directory. This policy applies to aacchudsonvalley.org and the services offered through it.

Information we collect

We only ask for what we need to run the Chamber and deliver the services you sign up for.

Collected automatically

Like most websites, we receive basic technical information such as your IP address, browser and device type, pages visited and how you arrived at the site. This helps us keep the site secure, prevent spam and understand which pages are useful.

Your public directory listing

The Business Directory is designed to help the community find and support member businesses, so the business details in your profile are visible to anyone who visits the site. This includes your business name, contact details, address, website, logo or photo, industry and description.

Your account password is never shown, and you decide what business information to include. You can edit or remove details from your profile at any time.

How we use information

• Create and manage your account, membership and directory listing
• Process membership payments, renewals and donations
• Respond to your questions and requests
• Send event updates, member announcements and newsletters you’ve signed up for
• Manage event RSVPs and attendance
• Feature members in programs such as Business Spotlights and “The Word” community calendar
• Protect the site against spam, fraud and misuse
• Understand how the site is used so we can improve it

Payments & Stripe

Membership payments are processed securely by Stripe. When you pay, your card details are entered into Stripe’s secure payment fields and sent directly to Stripe. AACCHV does not see or store your full card number. We receive limited details from Stripe, such as your name, email, the amount paid, the last four digits of your card and payment status, so we can manage your membership.

Stripe processes this information under its own Privacy Policy, and may use it to detect fraud and keep payments secure.

Donations made through our Donate link are handled by our payment processor, Authorize.Net, on its secure checkout page.

Google services

Emails & newsletters

When you join our newsletter or become a member, we send updates about events, programs, member opportunities and Chamber news through our email service provider. You can unsubscribe at any time using the link at the bottom of any email. We’ll still send essential account and payment messages, such as receipts and password resets.

Cookies & your choices

Cookies are small files stored in your browser. We use:

• Essential cookies to keep you logged in, remember your cookie choices and keep forms and payments working
• Analytics cookies (Google Analytics) to understand site usage, only where you allow them
• Third-party cookies from embedded content such as YouTube videos, only when you choose to load them

When you first visit, our cookie banner lets you accept or decline non-essential cookies, and you can change your choice at any time. You can also block or delete cookies in your browser settings, though some features, like staying logged in, may stop working.

When we share information

We do not sell or rent your personal information. We share it only:

• With service providers that help us run the site and the Chamber, including Stripe, Authorize.Net, Google, our email service provider and our website host, only as needed to provide their services
• Publicly, for the business details you choose to include in your directory listing
• When required by law, or to protect the rights, safety and security of our members, visitors or the Chamber

How long we keep it

We keep account and profile information for as long as your account is active. Payment records are kept as long as needed for accounting, tax and legal purposes. Messages and form submissions are kept only as long as needed to respond and follow up. When you ask us to delete your account, we remove your profile and directory listing, except for records we must keep by law.

Your rights & choices

• Review and update: log in and edit your profile at any time
• Access or export: ask us for a copy of the personal information we hold about you
• Delete: ask us to delete your account and directory listing
• Unsubscribe: use the link in any newsletter email
• Cookies: change your choices through our cookie banner or your browser

To make a request, email info@aacchudsonvalley.org. We may need to confirm your identity before acting on it.

Security, children & updates

Security

We use secure (HTTPS) connections, trusted payment processors and spam protection to safeguard your information. No website can guarantee complete security, so please use a strong, unique password for your account.

Children

This site is intended for business owners and adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.

Changes to this policy

We may update this policy as our services change. The effective date at the top shows when it was last revised.